Holding Nursing Homes Accountable for the Care They Promised
Families choose nursing homes because they trust the staff to treat their loved ones with dignity, attention, and basic human care. When that trust is broken through neglect, understaffing, or outright abuse, the consequences can be devastating and sometimes fatal.
At Frischhertz & Impastato, we represent New Orleans families whose loved ones were harmed in facilities that put profits ahead of proper care, and we work to hold those facilities responsible. Our attorneys are tireless advocates for justice, seeking full accountability on behalf of elderly individuals and their families. We have recovered hundreds of millions of dollars for the injured and bring more than 85 years of combined experience to every case.
If you or your loved one suffered abuse or neglect in a Louisiana nursing home, call (504) 276-6962 to speak with a New Orleans nursing home abuse attorney at absolutely no cost.
Nursing home neglect and abuse can be difficult to spot, especially when a resident is unable to communicate clearly or fears retaliation for speaking up. Families are often the first to notice that something is wrong.
Signs worth taking seriously include:
Unexplained bruises, cuts, or fractures
Bedsores or pressure ulcers, particularly in advanced stages
Sudden weight loss, dehydration, or signs of malnutrition
Poor hygiene, soiled clothing, or unclean living conditions
Withdrawal, fearfulness, or a noticeable change in mood around certain staff members
Missing personal belongings or unauthorized withdrawals from a resident's accounts
Overmedication or medication errors
Repeated falls or injuries the facility cannot adequately explain
If any of these signs are present, it may be time to look more closely at the level of care your loved one is receiving. You should report warning signs to the nursing home’s administrators and/or local authorities. If you suspect anyone is in imminent danger, call 911.
The Many Forms Neglect & Abuse Can Take
Nursing home cases rarely fit into a single category. Facilities can fail residents in several overlapping ways, including:
Physical abuse, such as hitting, restraining, or rough handling
Emotional or psychological abuse, including intimidation, isolation, or humiliation
Sexual abuse, which is drastically underreported among elderly residents
Financial exploitation, where staff or facility employees misuse a resident's funds or property
Neglect, including failure to provide adequate food, water, hygiene, supervision, or medical attention
Some of the most serious injuries we see stem not from a single incident but from ongoing neglect: a resident left in one position for too long, a fall that could have been prevented with proper supervision, or a bedsore infection that went untreated because staff were spread too thin.
Why Neglect Happens: Understaffing & Cost-Cutting
Nursing home neglect is rarely accidental in the way families are led to believe. Many facilities operate with fewer staff than residents require, assign untrained aides to tasks that call for licensed nurses, or cut corners on supplies and equipment to protect their bottom line. Louisiana facilities are required to maintain minimum staffing and care standards under state and federal law, and when a facility falls short, residents pay the price.
Our New Orleans nursing home neglect attorneys investigate staffing records, incident reports, and internal facility communications to determine whether short-term profit decisions led to long-term harm.
Bringing a Team Approach to Nursing Home Abuse Cases
When you bring a nursing home neglect claim to Frischhertz & Impastato, you are not relying on a single attorney working alone. Our team of eight attorneys, with a combined 85+ years of experience and backgrounds ranging from insurance defense to trial litigation, works together to build your case. Several of our attorneys carry recognition from organizations such as Super Lawyers, Lead Counsel, and Martindale®, and we bring that collective knowledge to every family we represent.
We have recovered more than $700 million for injured clients across Louisiana, and we prepare every nursing home case as though it will go to trial. Facilities and their insurers take a claim more seriously when they know the attorneys on the other side are ready to argue it in front of a jury.
Filing Deadlines & Fault Rules in Louisiana
Louisiana law places strict limits on how long a family has to bring a nursing home neglect or abuse claim. For injuries occurring on or after July 1, 2024, the deadline to file is generally two years from the date of injury. Cases involving ongoing neglect can raise more complicated timing questions, particularly when harm is discovered after the fact, so it is worth having an attorney review the specific dates involved.
Louisiana also follows a modified comparative negligence rule. Under this standard, a plaintiff who is found more than 50 percent at fault for their own injury is barred from recovering compensation, while a plaintiff found 50 percent or less at fault can still recover an award reduced by their share of fault. This rule rarely comes into play in nursing home cases, since residents are typically not in a position to have caused their own injuries, but it can matter in claims involving disputed facts.
Discuss Your Case with a Nursing Home Abuse Attorney in New Orleans
Watching a loved one suffer harm in a place that was supposed to care for them is painful, and many families feel guilt or uncertainty about what to do next. You do not have to sort through it alone, and reaching out for a review of what happened does not commit you to anything.
We take nursing home abuse and neglect cases on a contingency fee basis. That means your family pays nothing upfront, and we only collect a fee if we recover compensation on your behalf through a settlement or verdict.
If your loved one was neglected or abused at a nursing home in New Orleans or elsewhere in Louisiana, Frischhertz & Impastato is available to talk through what happened and outline the options in front of you.
A compilation of the Frischhertz & Impastato attorneys and staff at work and interacting with clients.
Before You Sign AnythingThat Settlement Offer Isn't Their Final OneIt's Their First One
Adjusters open low on purpose, betting you won't push back. We push back for a living. Let us look at the offer before you accept it — it costs nothing, and it might be the most valuable five minutes you spend on this case.
